FAQ
Questions, answered
How do I get started?+
Click Try 1 car free and add a front and a rear three-quarter photo of a car (no account needed). Tap a scene and your free commercial starts; it carries a small watermark. Sign in with Google or your email when you want to save and download it. After your free car, it is $10 per car or the Dealer Package.
What if I only have one photo, or a lot of photos?+
Everything is made from two photos: the front corner and the rear corner. The Studio checks each photo and, if one needs a retake, our camera guide shows you exactly how to frame it.
What is the fast lane?+
Estimated generation time per commercial. Free: about 4 minutes (about 4 min). Paid: about 30 seconds (about 30 sec).
What does CarMagics make?+
From a front and a rear three-quarter photo of a car, CarMagics creates a 15-second cinematic commercial (vertical 9:16 or landscape 16:9) with music cut to the beat, and showroom-quality photos of the car.
Which photos work best?+
A clean front three-quarter and rear three-quarter photo, medium close-up, wheels straight, badge visible, no heavy backlight and nothing blocking the car.
Does it change my car?+
We keep your car as you photographed it and only change the setting around it. AI results can occasionally show small flaws, so always check a video before you post it; if something is wrong, we redo it free.
What happens to license plates?+
You choose for each car: hide the plate or keep it.
Can I add my dealership logo?+
Yes. Upload your logo once and it is used on every video and window sticker, together with a vehicle info card (price and odometer) and a closing card with your dealership name, phone and a QR code to the listing. Your branding carries over to your next cars.
How long does a video take?+
Videos for paid cars are ready in about 30 sec, up to 8× faster than free videos (about 4 min). Times can vary with demand.
What do I get for free?+
Every account can try one car free: both photos on a showroom background, 1 commercial with a CarMagics watermark, and a printable window sticker with QR code. Walkaround videos, dealer branding and the fast lane come with paid cars.
How do packages work?+
One car for $10 (one-time), or the Dealer Package: 12 cars every month for $100 ($8.33 per car), cancel anytime. Each car you unlock gets a cinematic commercial (or 360° view) and a salesperson walkaround video without a watermark, both photos on a showroom background, a window sticker with QR code, your dealership branding and the fast lane.
What is the Premium Ad?+
A 30-second story-driven commercial for one car with an on-camera presenter, multiple scenes and sound, made to run as a paid ad. It is $79 per car and opens soon.
Does a failed video count?+
No. If a video fails, it does not count, and you can try again.
Can I use the videos in ads?+
Yes. Videos and photos for paid cars can be used for personal and commercial purposes, including ads and social media. Free videos must keep the watermark.
What if I'm not happy with a result?+
Your first car is free, so you can see the quality before you pay. If a finished video has a genuine technical defect, contact us and we redo it at no charge. Prefer a different scene? A second commercial is $5. See the Refund Policy for details.
Which formats do I get?+
Videos come with music: the commercial in vertical 9:16 for social media or landscape 16:9 for listing pages and YouTube; the walkaround is vertical 9:16. Photos are ready for your listings.
Can CarMagics post to my social accounts?+
Not yet. Download your videos and post them to Instagram Reels, TikTok, YouTube Shorts or Facebook. Direct publishing is on our roadmap.
Is the window sticker an official Monroney label?+
No. It is a dealer window sticker for marketing, built from the details you enter and the VIN decode. Check every detail before you print it; it does not replace any label required by law.
What is the salesperson walkaround?+
A 15-second vertical video where a professional salesperson introduces your car on camera, then talks through its features, mileage and price while the camera shows the car. It is included with every paid car.
Still have a question? Contact us.